Edition |
2nd ed. |
Description |
xii, 194 p. : ill., map ; 24 cm. |
Bibliography |
Includes bibliographical references (p. 161-185) and index. |
Contents |
Managing the unexpected: what business can learn from high-reliability organizations -- Expectations and mindfulness -- The three principles of anticipation -- Principles of containment -- Assessing your capabilities for resilient performance -- Organizational culture: institutionalizing mindfulness -- How to manage mindfully. |
Subject |
Crisis management.
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Leadership.
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Industrial management.
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Added Author |
Sutcliffe, Kathleen M., 1950-
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ISBN |
9780787996499 (cloth) |
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0787996491 (cloth) |
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