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Author
Timm, Paul R.
Title
Customer service : career success through customer satisfaction / Paul R. Timm.
Imprint
Upper Saddle River, NJ : Prentice Hall, c2001.
Copies
Location
Call No.
OPAC Message
Status
Axe 2nd Floor Stacks
658.812 T483c 2001
---
Available
Edition
2nd ed.
Description
viii, 223 p. : ill. ; 23 cm.
Series
Neteffect series. Job skills.
Note
Includes index.
Subject
Customer services.
Consumer satisfaction.
Customer relations.
Success in business.
ISBN
0130859591
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