| Edition |
Media ed., 10th ed. |
| Description |
xix, 507 p. : ill. (some col.) ; 27 cm. + 1 computer optical disc (4 3/4 in.). |
| Bibliography |
Includes bibliographical references (p. [452]-471) and indexes. |
| Contents |
A first look at interpersonal relationships -- Communication and identity : the self and messages -- Perception : what you see is what you get -- Emotions : thinking, feeling, and acting -- Language : barrier and bridge -- Nonverbal communication : messages without words -- Listening : more than meets the ear -- Communication and relational dynamics -- Improving communication climates -- Managing interpersonal conflicts. |
| Subject |
Interpersonal communication.
|
|
Interpersonal relations.
|
| Added Author |
Towne, Neil, 1928-
|
| ISBN |
0534549861 |
|
