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Author
Trefler, Alan, author.
Title
Build for change : revolutionizing customer engagement through continuous digital innovation / Alan Trefler.
Publication Info.
Hoboken, New Jersey : Wiley, 2014.
2014
Connect to
Available to Pittsburg State University patrons only.
Copies
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Call No.
OPAC Message
Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
1 online resource (191 pages)
text rdacontent
computer rdamedia
online resource rdacarrier
Note
Includes index.
Description based on online resource; title from PDF title page (ebrary, viewed July 16, 2014).
Subject
Consumer satisfaction.
Customer services.
Genre/Form
Electronic books.
Other Form:
Print version: Trefler, Alan. Build for change : revolutionizing customer engagement through continuous digital innovation. Hoboken, New Jersey : Wiley, c2014 xiii, 175 pages 9781118930267
ISBN
9781118930267
9781118930281 (electronic bk.)
9781118930298 (electronic bk.)
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