Talking with patients and families about medical error : a guide for education and practice / Robert D. Truog [and three others] ; foreword by Lucien L. Leape.
Medical error through the eyes of clinicians, patients, and families -- What is a medical error? -- A brief overview of the patient safety movement -- Communicating about adverse events and medical error -- Supporting clinicians in disclosure : the coaching model -- Practice-based learning for coaches and clinicians -- Practical guidelines for disclosure -- Learning through enacting -- The broad spectrum of adverse events and medical error -- Organizational strategies for improving disclosure practice -- Future directions and closing thoughts.
