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Author Waite, Andrew J.

Title A practical guide to call center technology [electronic resource] / by Andrew J. Waite.

Imprint New York : CMP Books, c2001 (Norwood, Mass. : [generator])


Location Call No. OPAC Message Status
 Axe Business Pro E-Book  Electronic Book    ---  Available
Note Title from title screen.
File Type Text.
Form Available also in a print ed.
System Details Mode of access: Internet via World Wide Web.
Issued By Digitized and made available by: Books
Subject Call centers -- Management.
Customer services -- Management.
Customer services -- Communication systems.
Telephone in business.
Telephone systems -- Management.
Genre/Form Electronic books.
Added Author Books24x7, Inc.
Added Title Call center technology
ISBN 1578200946

Available items only