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Author
Walker, John.
Title
Service, satisfaction and climate [electronic resource] : perspectives on management in English language teaching / by John Walker.
Imprint
Bingley, U.K. : Emerald Group Publishing Limited, 2010.
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Available to Pittsburg State University patrons only.
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Call No.
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Status
Axe ProQuest E-Book
Electronic Book
---
Available
Edition
1st ed.
Description
ix, 271 p.
Series
Innovation and leadership in English language teaching, 2041-272X ; v. 2
Innovation and leadership in English language teaching ; v. 2.
Bibliography
Includes bibliographical references (p. 239-256).
Contents
pt. 1. Conceptual and theoretical background -- pt. 2. Student perceptions -- pt. 3. Provider perceptions -- pt. 4. Applications and issues.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Subject
English language -- Study and teaching -- Foreign speakers.
Language and languages -- Study and teaching.
Genre/Form
Electronic books.
Added Author
ProQuest (Firm)
ISBN
9781849509961
9781849509978 (electronic bk.)
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