Description |
xi, 194 p. : ill. |
Note |
Includes index. |
Contents |
Polishing your phone sales tools -- The playing process -- Identifying personality types over the phone -- Getting gatekeepers to work for you -- Planning and tracking -- Setting up for success -- Listening through the words -- Asking high-value questions -- Selling through objections -- Negotiating the close. |
Reproduction |
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. |
Subject |
Telephone selling.
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Genre/Form |
Electronic books.
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Added Author |
McKee, Sandra L., 1952-
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|
ProQuest (Firm)
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ISBN |
0814472842 (pbk.) |
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