Face to face in the online classroom : keeping it interpersonal and human / Ken White -- Taming the lions and tigers and bears : the WRITE WAY to communicate online / Chad Lewis -- Talking the talk : humor and other forms of online communication / Arlene Hiss -- Story of one learner : a student's perspective on online teaching / Lorraine Priest -- Reshaping teaching and learning : the role of liberal arts in online education / Bill Pepicello and Elizabeth Tice -- Elements of effective online teaching : overcoming the barriers to success / Anita Bischoff -- Managing time : developing effective online organization / Marilyn Simon -- Cooking up a successful class : adapting courses for the online world / Shelia Porter -- Getting ready : the syllabus and other online indispensables / Marilyn Fullmer-Umari -- Online facilitation : individual and group possibilities / Patricia Addesso -- Keeping it fun and relevant : using active online learning / Al Badger -- Dealing with challenging situations : communicating through online conflict / Ken White -- One day left to live : teaching the online quantitative course / Jim Farrar -- Making sense of it all : giving and getting online course feedback / Fred Schwartz and Ken White -- Epilogue : the human promise / Bob Weight and Terri Bishop.