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Author
Whapples, David, author.
Title
Continual service improvement manager : careers in IT service management / David Whapples.
Publication Info.
Wiltshire, England : BCS, 2015.
2015
Connect to
Available to Pittsburg State University patrons only.
Copies
Location
Call No.
OPAC Message
Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
1 online resource (130 pages) : illustrations, tables.
text rdacontent
computer rdamedia
online resource rdacarrier
Series
BCS Guides to IT Roles
Bibliography
Includes bibliographical references and index.
Note
Description based on online resource; title from PDF title page (ebrary, viewed March 9, 2015).
Subject
Information technology -- Management.
Support services (Management)
Genre/Form
Electronic books.
Other Form:
Print version: Whapples, David. Continual service improvement manager : careers in IT service management. Wiltshire, England : BCS, c2015 xii, 115 pages BCS Guides to IT Roles 9781780172248
ISBN
9781780172248
9781780172255 (electronic bk.)
9781780172262 (electronic bk.)
9781780172279 (electronic bk.)
Available items only
