Clients who are deaf or hard of hearing / Anna Middleton and Christina Palmer -- Clients who are visually impaired / Georgina Hall and Alison Clarke -- Clients who have diverse sex development / Lih-Mei Liao and Margaret Simmonds -- The Jewish community / Sara Levene -- The Traveller community / Jacqueline Turner -- The Pakistani Muslim community / Mushtaq Ahmed -- Clients who disclose sexual abuse / Alan Phillips -- Teenagers / Anna Gregorowski -- Children who have intellectual disability / Jeremy Turk -- Clients who are terminally ill / Anna-Marie Stevens and Dr Jayne Wood -- Clients who have dementia / Rachel Taylor -- Communication from an interpreter's perspective / Nicki Cornwall -- Communication via the telephone or video conferencing / Kelly Kohut and Kathryn Myhill.
