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| Title |
Delivering knock your socks off service [electronic resource] / Ron Zemke. |
|
| Imprint |
New York : AMACOM ; London : McGraw-Hill, 2003. |
|
| Axe ProQuest E-Book
|
Electronic Book |
--- |
Available |
| Edition |
3rd ed. |
| Description |
178 p. |
| Series |
Performance research associates |
|
Performance research associates.
|
| Note |
Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke, 1998. |
| Reproduction |
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. |
| Subject |
Customer services.
|
|
Marketing.
|
| Genre/Form |
Electronic books.
|
| Added Author |
ProQuest (Firm)
|
| ISBN |
081440765X |
|
