| Edition |
Rev. ed. |
| Description |
xv, 189 p. : ill. ; 21 cm. |
| Bibliography |
Includes bibliographical references. |
| Contents |
Getting ready : Overview: breaking through barriers to cooperation ; Prologue: prepare, prepare, prepare -- Using the breakthrough strategy : Don't react: Go to the balcony ; Don't argue: Step to their side ; Don't reject: Reframe ; Don't push: Build them a golden bridge ; Don't escalate: Use power to educate -- Turning adversaries into partners -- Appendix : Preparation worksheet. |
| Subject |
Negotiation.
|
| ISBN |
0553371312 (pbk.) : $9.95 |
|
