| Edition |
5th ed. |
| Description |
xix, 446 p. : ill. ; 24 cm. |
| Bibliography |
Includes bibliographical references and indexes. |
| Contents |
Before you start : ethics and multicultural competence -- Toward intentional interviewing and counseling -- Attending behavior basic to communication -- Questions : opening communication -- Observation skills -- Encouraging, paraphrasing, and summarizing : the skills of active listening -- Observing and reflecting feelings : a foundation of client experience -- Integrating listening skills : how to conduct a well-formed interview -- The skills of confrontation : supporting while challenging -- Focusing the interview: exploring the story from multiple perspectives -- Eliciting and reflecting meaning : helping clients explore values and beliefs -- Influencing skills: six strategies for change -- Skill integration putting it all together -- Integrating microskills with theory : sequencing skills and interview stages -- Determining personal style and future theoretical/practical integration -- Appendix : Professional disclosure and agreements. |
| Subject |
Interviewing.
|
|
Counseling.
|
| ISBN |
0534519865 (pbk.) |
|
0534519857 (alk. paper) |
|
