Includes bibliographical references (p. 195-202) and index.
Contents
Introduction : Do you compute? -- "We like to be smart" : the mythology of computer use -- The ultimate hack : a sociology and history of the computer user -- "Problem exists between chair and keyboard" : producing the user -- Caveat emptor : the emergence of the user-consumer -- User documentation : telling stories about the user -- Anxiety attacks : pathologizing the technophobic user -- Songs of innocence and experience : the youthful user -- Conclusion : the future user.