Includes bibliographical references (p. 225-239) and index.
Contents
An era of governance by performance management -- Performance management as doctrine -- The partial adoption of performance management reforms in state government -- Explaining the partial adoption of performance management reforms -- Explaining the implementation of performance management reforms -- The interactive dialogue model of performance information use -- Performance management under George W. Bush -- PART and the interactive dialogue model -- Dialogue routines and learning forums -- Rethinking performance management.