Includes bibliographical references (p. [279]-289) and index.
Contents
Introduction : health care and getting by in America -- The pull and perils of health care work -- Restructuring the New York way -- The promise of training -- Too skilled to care : multiskilling -- "It all comes down to you" : self-help and soft skills -- Training without end : upgrading -- From skills to meaning -- A common cause -- Education as a benefit -- Conclusion : a dose of idealism.
