Part I. Theoretic foundations for change -- The evolution of health care delivery systems -- Systems theory and analysis in health care and nursing -- Effects of health care economics and financing on nursing and health care delivery -- Organizational theory and the change process -- Organizational dynamics -- Managing change -- Role theory and effective role acquisition in the health care system -- Communicating to manage change-- Leading in times of change -- Decision processes and critical thinking
Part II. The environment in which change occurs -- Social and cultural factors affecting health care and nursing practice -- Labor relations in a turbulent health care environment -- Health policy : strategies for analysis and influence -- Ethical issues in nursing practice -- Legal issues in nursing practice -- Credentialing in a changing health care environment
Part III. Effecting change in the health care system -- Management skills -- Managing care through advanced practice nursing -- Quality management in nursing practice -- Program and project management -- Managing resources -- Nursing informatics : a means for change-- Marketing management -- Consultation as a tool for change -- Energizing yourself for change.