The turning point: telecommunications and higher education / Marc S. Tucker -- Television in higher education / Peter J. Dirr -- A management perspective -- How computers are transforming higher education / Robert G. Gillispie -- Telecommunications and higher education: in search of a public policy / Michael B. Goldstein -- America's changing workplace: the challenge ahead / Glenn E. Watts -- Concluding comments and further resources / Pamela J. Tate, Marilyn Kressel.