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Author
Grubbs-West, Lorraine.
Title
Lessons in loyalty : how Southwest Airlines does it : an insider's view / Lorraine Grubbs-West.
Imprint
Dallas : CornerStone Leadership Institute, c2005.
Copies
Location
Call No.
OPAC Message
Status
Axe 3rd Floor Stacks
387.7065 G921 2005
c.2
---
Available
KTC Book Collection
387.7065 G92l 2005
---
Available
Description
125 p. ; 23 cm.
Subject
Southwest Airlines Co. -- Personnel management.
Employee loyalty.
Customer loyalty.
Available items only
