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Author
Gittell, Jody Hoffer.
Title
The Southwest Airlines way : using the power of relationships to achieve high performance / Jody Hoffer Gittell.
Imprint
New York, N.Y. : McGraw-Hill, c2003.
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Call No.
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Status
Axe 3rd Floor Stacks
387.742068 G447s 2003
---
Available
Description
xvi, 319 p. : ill. ; 24 cm.
Bibliography
Includes bibliographical references (p. 287-310) and index.
Subject
Southwest Airlines Co. -- Management.
Airlines -- Management.
ISBN
0071396837 (hardcover : alk. paper)
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