The development of a profession -- Historical perspectives -- The evolution of licensure, certification, and nursing organizations -- Theories and models of nursing -- The process of educating nurses -- Critical thinking -- Ethics in nursing -- Bioethical issues -- Nursing law and liability -- How to take and pass tests -- NCLEX: what you need to know -- Reality shock in the workplace -- Principles of leadership and management -- Communicating successfully -- Incivility: the antithesis of caring -- Delegation in nursing -- Governance and collective bargaining -- Health-care delivery systems -- Nursing informatics -- The politically active nurse -- Spirituality and health care -- Cultural diversity -- Developments in current nursing practice -- Client education: a moral imperative -- Nursing research and evidence-based practice -- Alternative and complementary healing practices.