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Author
Messner, Roberta L.
Title
Increasing patient satisfaction : a guide for nurses / Roberta L. Messner, Susan J. Lewis.
Imprint
New York : Springer Pub. Co., c1996.
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Location
Call No.
OPAC Message
Status
Axe 2nd Floor Stacks
610.730699 M564i
---
Available
Description
xvi, 255 ; 24 cm.
Bibliography
Includes bibliographical references and index.
Subject
Nursing -- Quality control.
Patient satisfaction.
Nurse and patient.
Added Author
Lewis, Susan (Susan Jane)
ISBN
0826192505
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