Introduction to the food-service business -- Restaurant operations -- Developing your business plan -- Kitchen and dining room basics -- Restaurant -- Pizzeria -- Sandwich shop/delicatessen -- Coffeehouse -- Bakery -- Food and party catering -- Inventory : buying, storing, and tracking supplies -- Structuring your business -- Locating and setting up your business -- Human resources -- Regulatory issues -- Equipment -- Marketing -- Financial management -- Tales from the trenches -- Appendix : restaurant resources.