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Author
Albrecht, Karl, 1941-
Title
Service America in the new economy / Karl Albrecht and Ron Zemke.
Imprint
New York, N.Y. : McGraw-Hill, c2002.
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Location
Call No.
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Status
Axe 2nd Floor Stacks
658 Al15s
---
Available
Edition
[Updated and expanded].
Description
xi, 303 p. ; 23 cm.
Subject
Service industries -- Management.
United States -- Economic conditions -- 2001-
Added Author
Zemke, Ron.
ISBN
0071377220 (acid-free paper)
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