Human capital : the profit lever of a knowledge economy -- How to measure human capital's contribution to enterprise goals -- How to measure human capital's impact on processes -- How to measure human resources' value added -- End-to-end human capital value reports -- The next generation of human capital valuation : trends, forecasts, and predictions -- How to value improvement initiative results -- How to leverage your human capital ROI -- Quantum leap : a strategy for inventing your future -- Guiding principles -- Summing up and looking ahead.