| Description |
x, 164 p. ; 29 cm. |
| Bibliography |
Includes bibliographical references (p. 147-154) and index. |
| Contents |
Organizational surveys: an overview -- Identifying survey content -- Creating the survey, part 1: writing survey items -- Creating the survey, part II: response alternatives, item order, survey length, and response biases -- Selecting survey respondents -- Organizational survey administration -- Fielding the survey -- Monitoring and maximizing response rates -- Data processing -- Analyzing data and interpreting results -- Presentation of survey findings -- References -- Author index -- Subject index -- About the authors. |
| Subject |
Employee attitude surveys -- Methodology.
|
| Added Author |
Edwards, Jack E.
|
| ISBN |
080395512X (acid-free paper) |
|
0803955138 (pbk. : acid-free paper) |
|
