Knowledge : today's valuable commodity ; Harnessing knowledge through knowledge management ; Maximizing value from knowledge management : simple ways to get started ; Thoughts on measuring successful knowledge management practices / Jay Liebowitz -- Knowledge management and organizational learning at the Annie E. Casey Foundation : helping disadvantaged kids and families / Thomas E. Kern -- Shipyard planning case / Tom Housel ... [et al.] -- Knowledge management and competitive intelligence for strategic decision making : a case study of a legal information services firm in Canada / Kimiz Dalkir -- Knowledge management and value-driven healthcare / Rajeev Bali, Nilmini Wickramasinghe, and Steve Goldberg -- Utilizing knowledge management to improve patient care : avoiding adverse drug reactions and reducing cost of care through clinical pharmacy productivity measurement / Colleen Elliott and Joy Goldman -- A bottom-up strategy for a KM program implementation at EDC / Eduardo Rodriguez -- Viability of the knowledge-based economic paradigm : a case study of the Indian economy / Ashish Dwivedi -- The value of knowledge management in a federal agency / Laura Moore and Denise Lee -- The NASA PBMA knowledge management program / J. Steven Newman and Stephen M. Wander -- Leveraging knowledge at AARP / Jody Holtzman.
