| Edition |
2nd ed. |
| Description |
xii, 194 p. : ill., map ; 24 cm. |
| Bibliography |
Includes bibliographical references (p. 161-185) and index. |
| Contents |
Managing the unexpected: what business can learn from high-reliability organizations -- Expectations and mindfulness -- The three principles of anticipation -- Principles of containment -- Assessing your capabilities for resilient performance -- Organizational culture: institutionalizing mindfulness -- How to manage mindfully. |
| Subject |
Crisis management.
|
|
Leadership.
|
|
Industrial management.
|
| Added Author |
Sutcliffe, Kathleen M., 1950-
|
| ISBN |
9780787996499 (cloth) |
|
0787996491 (cloth) |
|
