The undermanagement epidemic -- Get in the habit of managing every day -- Learn to talk like a performance coach -- Take it one person at a time -- Make accountability a real process -- Tell people what to do and how to do it -- Track performance every step of the way -- Solve small problems before they turn into big problems -- Do more for some people and less for others.
Summary
Citing the most common reasons that bosses are unpopular and reluctant to perform core tasks, a survey of the consequences of undisciplined work environments outlines an eight-step program for becoming a strong manager.
