Includes bibliographical references (p. 197-202) and index.
Contents
The power of questions -- An underused management tool -- Benefits of a questioning culture -- Asking questions effectively -- Why we have trouble with questions -- Asking the right questions -- The art of asking questions -- Creating a questioning culture -- A guide for leaders on using questions -- Using questions in managing people -- Using questions to build teams -- Using questions to shape strategy and enable change -- Conclusion: becoming a questioning leader -- Resource A: Training programs for questioning leaders -- Resource B: Biographies of leaders interviewed.
