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Author Smith, Lyn.

Title Effective internal communication / Lyn Smith with Pamela Mounter.

Imprint London ; Sterling, VA : Kogan Page [in association with] Chartered Institute of Public Relations, 2005.

Copies

Location Call No. OPAC Message Status
 Axe 2nd Floor Stacks  658.45 Sm61e 2005    ---  Available
Description xiv, 226 p. : ill. ; 24 cm.
Series PR in practice series
Bibliography Includes bibliographical references (p. 216-218) and index.
Contents Setting the scene -- What is internal communication? -- What does it take to be an internal communicator? -- Your audience : who are they? -- Theories into practice -- Managing internal communication in-house -- Outsourcing the internal communication function -- How the legal framework fits in -- The channels, vehicles and activities -- Who uses which media for what -- The receiving end -- Communicating with special groups -- The globally dispersed workforce -- Getting it right : practical application -- How to do it : setting about communication -- We can all talk can't we? : face to face -- The creative aspects : writing, editing and designing it yourself -- Publishing the printed word : the logistical aspects -- Broadcast : do it yourself or call in the experts? -- Managing change -- Signposting the ether -- How to measure success -- How to make it happen : gone shopping! -- Internal communication : the future.
Subject Communication in management.
Public relations.
Added Author Mounter, Pamela.
ISBN 0749439483

 
    
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