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Print Material
Author Crosby, Philip B.

Title Quality without tears : the art of hassle-free management / Philip B. Crosby.

Imprint New York : McGraw-Hill, c1984.

Copies

Location Call No. OPAC Message Status
 Axe 2nd Floor Stacks  658.562 C883q    ---  Available
Description xiii, 205 p. ; 21 cm.
Note Includes index.
Subject Quality assurance.
ISBN 007014530X

 
    
Available items only