| Description |
xiii, 205 p. : ill. (chiefly col.) ; 24 cm. |
| Bibliography |
Includes bibliographical references (p. [191]-195) and index. |
| Contents |
The power of one and the power of many -- The anatomy of a digital community -- Welcome to the age of reference, not deference -- Why speed is the new big -- The first law of engaging a community : conviction -- The second law of engaging a community : collaboration -- The third law of engaging a community : creativity -- Attracting the swarm -- The chief community officer : a new agent for your brand -- A blueprint for a consumer-driven society. |
| Summary |
We live in a digital world where a small number of people - sometimes even one person - can quickly become the voice of one hundred, one thousand, or one million and more. This is having a profound influence on marketing and the need that brands have to tap into and build social communities. The Nature of Marketing is a unique perspective on how digitally linked populations behave as a single organism, similar to a swarm of fish. These human swarms are fueled by the connectivity and speed of the social networking generation, and are replacing the rules of marketing with principles that are fundamentally different from anything before. This book helps put trends like social networks and Web 2.0 in a larger and more timeless context. As brand communications move from monologue to dialogue, a new marketing plan is needed to engage the community and start a conversation with people who can help expand upon the brand message and experience. |
| Subject |
Market segmentation.
|
|
Marketing.
|
| Added Title |
Marketing to the swarm as well as the herd |
| ISBN |
9780230203365 |
|
0230203361 |
|
