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Author
Hagel, John.
Title
Net gain : expanding markets through virtual communities / John Hagel III, Arthur G. Armstrong.
Imprint
Boston, Mass. : Harvard Business School Press, c1997.
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Call No.
OPAC Message
Status
Axe 2nd Floor Stacks
658.800285 H12n
---
Available
Description
xv, 239 p. : ill. ; 24 cm.
Bibliography
Includes bibliographical references (p. 221-224) and index.
Subject
Internet marketing.
Customer relations.
Added Author
Armstrong, Arthur.
ISBN
0875847595 (alk. paper)
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