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Author
Geller, Lois K., 1944-
Title
Customers for keeps : 8 powerful strategies to turn customers into friends and keep them forever / Lois K. Geller.
Imprint
Avon, Mass. : Adams Media, c2002.
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Call No.
OPAC Message
Status
Axe 2nd Floor Stacks
658.812 G282c
---
Available
Description
xv, 271 p. : ill. ; 20 cm.
Note
Includes index.
Subject
Customer relations.
Customer services.
Customer loyalty.
ISBN
1580625614
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