658.802 W433m : Weinstein, Art.
Market segmentation : using demographics, psychographics, and other segmentation techniques to uncove
Axe 2nd Floor Stacks:Available
1987
658.804 B249m 2006 : Barletta, Marti.
Marketing to women : how to increase your share of the world's largest market / Marti Barletta.
Axe 2nd Floor Stacks:Available
2006
658.804 D569w 2007 : DiGiacomo, John.
Win government contracts for your small business / John DiGiacomo.
Axe 2nd Floor Stacks:Available
2007
658.804 D569w 2010 : DiGiacomo, John.
Win government contracts for your small business / John DiGiacomo.
Axe 2nd Floor Stacks:Available
2010
658.804 St47a 2007 : Stevens, Howard,
Achieve sales excellence : the 7 customer rules for becoming the new sales professional / Howard Stev
Axe 2nd Floor Stacks:Available
2007
658.8082 B948s : Bursk, Edward Collins,
Salesmanship and sales force management. Edited by Edward C. Bursk and G. Scott Hutchison.
Axe 2nd Floor Stacks:Available
1971
658.80907 P96 1973
The publish-it-yourself handbook : literary tradition & how-to without commercial or vanity publisher
Axe Kansas Collection DeGruson:Lib Use Only
1973
658.80964 M741h : Monaghan, Patrick C.
How to sell at retail: TV, appliances, and home improvements; instore [and] outside [by] Patrick Mona
Axe 2nd Floor Stacks:Available
1968
658.80968 P124f : Packard, Sidney.
Fashion buying and merchandising / Sidney Packard, Arthur A. Winters, Nathan Axelrod.
Axe 2nd Floor Stacks:Available
1976
658.80968 T759f : Troxell, Mary D.
Fashion merchandising [by] Mary D. Troxell [and] Beatrice Judelle.
Axe 2nd Floor Stacks:Available
1971
658.81 D169s 1988 : Dalrymple, Douglas J.
Sales management : concepts and cases / Douglas J. Dalrymple.
Axe 2nd Floor Stacks:Available
1988
658.81 D922m : Dunn, Albert H.
Managing the sales force / [by] Albert H. Dunn [and] Eugene M. Johnson.
Axe 2nd Floor Stacks:Available
1973
658.81 F989s 1988 : Futrell, Charles.
Sales management / Charles Futrell.
Axe 2nd Floor Stacks:Available
1988
658.81 G621m : Goodman, Charles Schaffner.
Management of the personal selling function / [by] Charles S. Goodman.
Axe 2nd Floor Stacks:Available
1971
658.81 G878h : Grikscheit, Gary M.,
Handbook of selling : psychological, managerial, and marketing bases / Gary M. Grikscheit, Harold C.
Axe 2nd Floor Stacks:Available
1981
658.81 G929e 2006 : Gschwantdner, Gerhard.
Everything I know about sales success : the world's greatest business minds reveal their winning secr
Axe 2nd Floor Stacks:Available
2006
658.81 H664m 2006 : Hodge, Richard.
The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales p
Axe 2nd Floor Stacks:Available
2006
658.81 H734u 2007 : Holmes, Chet.
The ultimate sales machine : turbocharge your business with relentless focus on 12 key strategies / C
Axe 2nd Floor Stacks:Available
2007
658.81 M582g 2008 : Michels, Gary,
Gettin' in, gettin' out : how to get in every prospect's door and get out with a sale / Gary Michels.
KTC Book Collection:Available
2008
658.81 R545s : Robertson, Dan H.
Sales management : decision making for improved profitability / Dan H. Robertson, Danny N. Bellenger.
Axe 2nd Floor Stacks:Available
1980
658.81 Sa32s
Sales strategy : cases & readings / [edited by] Robert F. Gwinner [and] Edward M. Smith.
Axe 2nd Floor Stacks:Available
1969
658.81 Se17w 2008 : Searcy, Tom.
Whale hunting : how to land big sales and transform your company / Tom Searcy and Barbara Weaver Smit
Axe 2nd Floor Stacks:Available
2008
658.81 W913sa : Wotruba, Thomas R.
Sales management : text and cases / Thomas R. Wotruba, Edwin K. Simpson.
Axe 2nd Floor Stacks:Available
1989
658.8101 C738 2007
The complete idiot's guide to lean six sigma / Breakthrough Management Group with Neil DeCarlo.
Axe 2nd Floor Stacks:Available
2007
658.812 Ar85e 2008 : Arussy, Lior.
Excellence every day : make the daily choice--inspire your employees and amaze your customers / Lior
Axe 2nd Floor Stacks:Available
2008
658.812 Az25c 2008 : Azevedo, Abaetê de.
Customer obsession : how to acquire, retain, and grow customers in the new age of relationship market
Axe 2nd Floor Stacks:Available
2008
658.812 B12p 2005 : Bacal, Robert.
Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any si
Axe 2nd Floor Stacks:Available
2005
658.812 B221c : Band, William A.
Creating value for customers : designing and implementing a total corporate strategy / William A. Ban
Axe 2nd Floor Stacks:Available
1991
658.812 B249e : Barlow, Janelle,
Emotional value : creating strong bonds with your customers / Janelle Barlow and Dianna Maul ; forewo
Axe 2nd Floor Stacks:Available
2000
658.812 B469b : Bhote, Keki R.,
Beyond customer satisfaction to customer loyalty : the key to greater profitability / Keki R. Bhote.
Axe 2nd Floor Stacks:Available
1996
658.812 C164k : Cannie, Joan Koob.
Keeping customers for life / Joan Koob Cannie, with Donald Caplin.
Axe 2nd Floor Stacks:Available
1991
658.812 C717k 2003 : Colombo, George W.
Killer customer care : how to provide five star service that will double and triple profits / George
Axe 2nd Floor Stacks:Available
2003
658.812 D28t : Davidow, William H.
Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.
Axe 2nd Floor Stacks:Available
1989
658.812 D435h : Denton, D. Keith.
Horizontal management : beyond total customer satisfaction / by D. Keith Denton.
Axe 2nd Floor Stacks:Available
1991
658.812 D451m 1993 : Desatnick, Robert L.
Managing to keep the customer : how to achieve and maintain superior customer service throughout the
Axe 2nd Floor Stacks:Available
1993
658.812 G18c 2013 : Garfield, Bob.
Can't buy me like : how authentic customer connections drive superior results / Bob Garfield and Doug
Axe Special Collections:Lib Use Only
2013
658.812 G282c : Geller, Lois K.,
Customers for keeps : 8 powerful strategies to turn customers into friends and keep them forever / Lo
Axe 2nd Floor Stacks:Available
2002
658.812 G875c : Griffin, Jill.
Customer loyalty : how to earn it, how to keep it / Jill Griffin.
Axe 2nd Floor Stacks:Available
1995
658.812 G914w 2004 : Gross, T. Scott.
Why service stinks : and exactly what to do about it! / by T. Scott Gross.
Axe 2nd Floor Stacks:Available
2004
658.812 H531b : Hiebeler, Robert.
Best practices : building your business with customer-focused solutions / Robert Hiebeler, Thomas B.
Axe 2nd Floor Stacks:Available
1998
658.812 H532r
The Returned goods problem as it affects the retailer and the consumer / by Bessie D. Hiett.
Axe PSU Archives Thesis/Problems:Lib Use Only, Axe Thesis 3rd Floor :Available
1937
The Returned goods problem as it affects the retailer and the consumer / by Bessie D. Hiett.
Axe PSU Archives Thesis/Problems:Lib Use Only, Axe Thesis 3rd Floor :Available
1937
658.812 J635i : Johnson, Michael D.
Improving customer satisfaction, loyalty, and profit : an integrated measurement and management syste
Axe 2nd Floor Stacks:Available
2000
658.812 K255
Keeping customers / edited, with an introduction by John J. Sviokla and Benson P. Shapiro.
Axe 2nd Floor Stacks:Available
1993
658.812 L577c 2006 : Levesque, Paul,
Customer service made easy / Entrepreneur Press and Paul Levesque.
Axe 2nd Floor Stacks:Available
2006
658.812 M179c : McGuire, E. Patrick
The consumer affairs department: organization and functions [by E. Patrick McGuire.
Axe 2nd Floor Stacks:Available
1973
658.812 Os2c 2002 : Osenton, Tom.
Customer share marketing : how the world's great marketers unlock profits from customer loyalty / Tom
Axe 2nd Floor Stacks:Available
2002
658.812 P442p : Peters, Thomas J.
The professional service firm 50 : or, Fifty ways to transform your "department" into a professional
Axe 2nd Floor Stacks:Available
1999
658.812 P943 2007
Profit maximization through customer relationship marketing : measurement, prediction and implementat
Axe 2nd Floor Stacks:Available
2007
658.812 Sch88c 2004 : Schuster, Camille Passler,
The consumer-- or else! : consumer-centric business paradigms / Camille P. Schuster, Donald F. Dufek.
Axe 2nd Floor Stacks:Available
2004
658.812 Se69
The Service encounter : managing employee/customer interaction in service businesses / edited by John
Axe 2nd Floor Stacks:Available
1985
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