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Author
Osenton, Tom.
Title
Customer share marketing : how the world's great marketers unlock profits from customer loyalty / Tom Osenton.
Imprint
Upper Saddle River, N.J. : Financial Times Prentice Hall, c2002.
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Status
Axe 2nd Floor Stacks
658.812 Os2c 2002
---
Available
Description
xxvii, 284 p. : ill. ; 23 cm.
Note
Includes index.
Subject
Relationship marketing.
Customer loyalty.
ISBN
0130671673
Standard No.
UKM bA2Z2180
NLGGC 238499928
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