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Author
Tasca, Bob.
Title
You will be satisfied : Ford Motor's top salesman shows you how to turn happy customers into fanatical loyalists and leave your competitors in the dust-- / Bob Tasca with Peter Caldwell.
Imprint
New York, NY : HarperBusiness, c1996.
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Location
Call No.
OPAC Message
Status
Axe 2nd Floor Stacks
658.812 T181y
---
Available
Edition
1st ed.
Description
xxiii, 209 p. : ill. ; 24 cm.
Subject
Consumer satisfaction.
Success in business.
Added Author
Caldwell, Peter.
ISBN
0887307981
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