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Title |
The customer-driven company : moving from talk to action / Richard C. Whiteley. |
|
Imprint |
Reading, Mass. : Addison-Wesley, c1991. |
|
Description |
308 p. : ill. ; 24 cm. |
Bibliography |
Includes bibliographical references and index. |
Subject |
Customer relations.
|
|
Customer services.
|
ISBN |
0201608138 (pbk.) |
|
0201570904 : $21.95 ($24.95 Can.) |
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