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Print Material
Author Lawfer, Manzie R., 1946-

Title Why customers come back : how to create lasting customer loyalty / Manzie R. Lawfer.

Imprint Franklin Lakes, N.J. : Career Press, c2004.


Location Call No. OPAC Message Status
 Axe 2nd Floor Stacks  658.8343 L42w 2004    ---  Available
Description 219 p. ; 23 cm.
Bibliography Includes bibliographical references (p. 209-211) and index.
Subject Customer loyalty.
Customer relations.
ISBN 1564146952 (pbk.)

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