Includes bibliographical references (p. 301-302) and index.
Contents
Going for the global gold -- Getting a global mindset -- The culture conundrum -- Cross-culture incompetence -- Cross culture competence -- Global cross-culture business skills -- Negotiating, selling and serving the global customer -- Making global alliances work -- The gender dimension -- Global presentation skills -- Bribery, corruption and other jail time -- Dangerous destinations and cross-culture catastrophe.