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Print Material
Author Carlzon, Jan.

Title Moments of truth / Jan Carlzon.

Imprint New York : Perennial Library, 1989, c1987.

Copies

Location Call No. OPAC Message Status
 Axe 3rd Floor Stacks  387.7065485 C199m 1989    ---  Available
Description xiii, 135 p. ; 21 cm.
Note Reprint, with new introd. Originally published: Cambridge, Mass. : Ballinger Pub. Co., c1987.
Contents A moment of truth -- The Vingresor and Linjeflyg turnarounds -- The SAS turnaround -- Profession : leader -- Setting the strategy -- Flattening the pyramid -- Taking risks -- Communicating -- Boards and unions -- Measuring results -- Rewarding employees -- The second wave.
Subject Scandinavian Airlines System -- Management.
Aeronautics, Commercial -- Sweden -- Management.
Airlines -- Sweden -- Management.
Management.
Corporate turnarounds -- Management.
ISBN 0060915803 : $7.95

 
    
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