| Description |
1 online resource (ii, 37 p.) |
| Note |
Title from PDF title page (GAO, viewed Oct. 13, 2009). |
|
"July 2009." |
| Summary |
After the Small Business Administration (SBA) was widely criticized for its performance following the 2005 Gulf Coast hurricanes, the agency took steps to reform the Disaster Loan Program and Congress enacted the Small Business Disaster Response and Loan Improvements Act of 2008 (Act). GAO was asked to determine (1) the extent to which SBA addressed the Act's requirements, and (2) how SBA's response to major disasters in 2008 aligned with key components of its June 2007 Disaster Recovery Plan (DRP). GAO reviewed the Act, as well as SBA information on requirements addressed and steps taken, including the DRP, various reports to Congress, and policy memoranda. GAO also conducted site visits to areas affected by major 2008 disasters, reviewed SBA's customer satisfaction survey, and obtained the opinions of relevant stakeholders. |
| Bibliography |
Includes bibliographical references. |
| Contents |
Results in brief -- Background -- SBA fully addressed half of the Act's provisions, but has not yet established milestones for implementation of remaining requirements -- SBA's response following 2008 disasters aligned with certain components of its DRP, but SBA's response to disaster victims' feedback on the application process could be improved -- Conclusions. |
| Note |
"GAO-09-755." |
| Subject |
United States. Small Business Administration -- Rules and practice.
|
|
Assistance in emergencies -- United States -- Evaluation.
|
|
Disaster relief -- United States.
|
|
Emergency management -- United States.
|
| Added Author |
United States. Congress. House. Committee on Small Business.
|
| Added Title |
Additional steps should be taken to address reforms to the Disaster Loan Program and improve the application process for future disasters |
| Running Title |
SBA disaster assistance reforms |
| Gpo Item No. |
0546-D (online) |
| Sudoc No. |
GA 1.13:GAO-09-755 |
|
