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Author Liker, Jeffrey K.

Title Toyota culture : the heart and soul of the Toyota way / Jeffrey K. Liker, Michael Hoseus and the Center for Quality People and Organizations.

Imprint New York : McGraw-Hill, c2008.


Location Call No. OPAC Message Status
 Axe 2nd Floor Stacks  658 L627t 2008    ---  Available
Description xxx, 562 p. : ill. ; 24 cm.
Contents The DNA of Toyota lies in its culture -- The human systems model -- Toyota way + local environment + purpose = success -- Attract competent and trainable people -- Developing competent and able people -- Engaging competent and willing people in continuous improvement -- Inspiring people to be committed to the company, family, and community -- Work groups and team problem solving -- Clean and safe workplace -- Two-way communication and visual management -- Servant leadership -- Commitment and tools for stable employment -- Fair and consistent HR policies and practices -- Slow promotion and rewards for teamwork -- Hoshin Kanri and floor management development system -- Leveling up Toyota culture at Toyota Motor Sales -- The Lexus and Scion stories -- Developing your culture of quality people for long-term mutual prosperity.
Bibliography Includes bibliographical references (p. 549-552) and index.
Subject Toyota Jidosha Kabushiki Kaisha.
Corporate culture -- Case studies.
Organizational effectiveness -- Case studies.
Management -- Case studies.
Automobile industry and trade -- Case studies.
Automobiles, Foreign -- Case studies.
Added Author Hoseus, Michael.
Center for Quality People and Organizations.
ISBN 0071492178

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