Includes bibliographical references (p. 209-218) and index.
Contents
How little we know -- The story of Cisco -- Up and down with ABB -- Halos all around us -- Research to the rescue? -- Searching for stars, finding halos -- Delusions piled high and deep -- Stories, science, and the schizophrenic tour de force -- The mother of all business questions, take two -- Managing without coconut headsets.