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Observing and registering emotional satisfaction of customer contacts for customer satisfaction & lo
Gungor, Huseyin.
Amsterdam : Vossiuspers UvA, c2007. 2007
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Axe ProQuest E-Book
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Call Centers Computer Network Resources
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Geac System21 commerce.connect implementation on the IBM eserver iSeries server
[United States] : IBM, International Technical Support Organization, 2002. 2002
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