Welcome to the Kids' Library!

Call Center operation : design, operation, and maintenance

Sharp, Duane E.
Amsterdam ; Boston : Digital Press, ©2003. 2003

The real-time contact center

Fluss, Donna.
New York, NY : AMACOM Books, c2005. 2005

Smiling down the line : info-service work in the global economy

Russell, Bob, author.
Toronto, Ontario ; Buffalo, New York ; London, England : University of Toronto Press, 2009. 2009

Outsourcing and service work in the new economy the case of call centres in Mexico City

Alvarez-Galvan, Jose-Luis.
Newcastle upon Tyne : Cambridge Scholars Publishing, 2012. 2012

Outsourcing and service work in the new economy the case of call centres in Mexico City

Alvarez-Galvan, Jose-Luis.
Newcastle upon Tyne : Cambridge Scholars Publishing, 2012. 2012

A nation on the line : call center as postcolonial predicaments in the Philippines

Padios, Jan M., author.
Durham : Duke University Press, [2018] 2018

Borders in service : enactments of nationhood in transnational call centres

Toronto, [Ontario] ; Buffalo, [New York] ; London, [England] : University of Toronto Press, 2016. 2016

Working the phones : control and resistance in call centres

Woodcock, Jamie, author.
London : PlutoPress, 2017. 2017

Working the phones : control and resistance in call centres

Woodcock, Jamie, author.
London, [England] : Pluto Press, 2017. 2017

Answer the call : virtual migration in Indian call centers

Carrillo Rowe, Aimee.
Minneapolis : University of Minnesota Press, [2013] 2013

Disintegrating democracy at work labor unions and the future of good jobs in the service economy

Doellgast, Virginia Lee, 1976-
Ithaca : ILR Press, 2012. 2012

Immigration services better contracting practices needed at call centers : report to congressional r

United States. Government Accountability Office.
[Washington, D.C.] : U.S. Government Accountability Office, [2005] 2005

Statewide child support automated telephone systems.

United States. Department of Health and Human Services. Office of Inspector General, author.
[Washington, D.C.] : Department of Health and Human Services, Office of Inspector General, 2002. 2002

NPSC preparedness for large-scale disasters

United States. Department of Homeland Security. Office of Inspector General.
Washington, DC : U.S. Dept. of Homeland Security, Office of Inspector General, [2010] 2010