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Call Centers United States Management
1
ElectronicResource GovDoc
 

NPSC preparedness for large-scale disasters


United States. Department of Homeland Security. Office of Inspector General.
Washington, DC : U.S. Dept. of Homeland Security, Office of Inspector General, [2010] 2010

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 Axe Federal Documents Online  HS 1.22:10-81    ---  Available
Call Centers United States Personnel Management
2
ElectronicResource GovDoc
 

Customer service : human capital management at selected public and private call centers : report to


United States. General Accounting Office.
Washington, D.C. (P.0. Box 37050 Washington, D.C. 20013) : The Office, [2000] 2000

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 Axe Federal Documents Online  GA 1.13:GGD-00-161    ---  Available
3
ElectronicResource GovDoc
 

IRS telephone assistance opportunities to improve human capital management : report to the Chairman,


United States. General Accounting Office.
Washington, D.C. : The Office, [2001] 2001

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 Axe Federal Documents Online  GA 1.13:GAO-01-144    ---  Available
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