Welcome to the Kids' Library!
Search for books, movies, music, magazines, and more.
Your session will expire automatically in
0
seconds.
Continue session
End session now
Back to Search Results
SearchType
Keyword
Author
Title
Subject
Call Number
Search
Search Scope
PSU Library Consortium
Pittsburg State University
Academic Libraries
Public Libraries
Pittsburg Area
Unified School District
Leonard H. Axe Library
Career Resource Center Library
Eureka Public Library
Fort Scott Community College Library
George Nettels Elementary School Library
Kansas Technology Center Library
Lakeside Elementary School Library
Meadowlark Elementary School Library
Parsons Public Library
Pittsburg Community Middle School Library
Pittsburg High School Library
Pittsburg Public Library
Sedan Public Library
Westside Elementary School Library
Childrens Collection
Available items only
Previous Record
Next Record
Author
Russell, Bob, author.
Title
Smiling down the line : info-service work in the global economy / Bob Russell.
Publication Info.
Toronto, Ontario ; Buffalo, New York ; London, England : University of Toronto Press, 2009.
2009
Connect to
Available to Pittsburg State University patrons only.
Copies
Location
Call No.
OPAC Message
Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
1 online resource (345 pages).
text rdacontent
computer rdamedia
online resource rdacarrier
Series
Studies in Comparative Political Economy and Public Policy
Studies in comparative political economy and public policy.
Bibliography
Includes bibliographical references and index.
Note
Description based on online resource; title from PDF title page (ebrary, viewed September 23, 2016).
Subject
Call centers -- Management.
Call center agents -- Employment.
Call center agents -- Social conditions.
Genre/Form
Electronic books.
Other Form:
Print version: Russell, Bob. Smiling down the line : info-service work in the global economy. Toronto, Ontario ; Buffalo, New York ; London, England : University of Toronto Press, c2009 xii, 326 pages Studies in comparative political economy and public policy. 9781442609815
ISBN
9781442609815
9781442697850 (electronic bk.)
Available items only
